Customer Services

The answers to our commonly asked questions can be found in our FAQs.


However if you can't find the answer you are looking for, our Customer Services team is here to help. 


Our customer services team can be contacted on 020 7636 7130 between 9am - 6pm GMT, Monday to Friday. Calls are charged at a local or national rate depending on where you are calling from. 


Alternatively please fill out the contact form below outlining your query and a member of our Customer Care team will respond within 24 hours. Please note during busy periods this can take slightly longer. 


Returns address:


James Lakeland Ltd,

Cherry Tree Hill House,

99a Great North Road, 


N2 0FB